Shipping policy

Delivery terms

Delivery of in-stock items normally takes 2–4 business days within Denmark and 7–10 business days internationally. We ship from Denmark. During busy periods, delivery may take longer.

You will receive a confirmation email from us once your order has been processed. You can choose delivery to your home or to your nearest post office.

We want to make sure your parcel reaches you safely. We therefore send all parcels with a tracking number, and you will receive progress updates by text message and/or email.

If the expected delivery time has passed and you have not received your parcel, please contact our customer service team at parkourshop@hotmail.com

Please contact us as soon as possible if you wish to cancel your order. If you contact us on the same day, we can cancel it in time.

We offer free returns and exchanges from Denmark and Sweden through our return portals. From Finland and other countries, you must arrange and pay for return shipping yourself.